I’ve ranted about this before but now I’m fuming.
A buyer orders a service which I do not offer. I initiate cancellation. The buyer declines and tells me that they will take what I do offer in my gig. - So far so good. However, the second my buyer rejected my cancellation request, my delivered on time ration dropped by 1% and a new cancellation appeared on my analytics page.
Yes, initiating a cancellation is considered a cancellation by the shiny new St Levels system.
Where is the logic in this? I know that I am 100% right about this as on this ocasion, I selected ‘other’ for my reason for canceling. Now this ‘other’ clearly registers in my analytics page as seen below.
I just really really hope that like this affects celerity Pros like it does the rest of us. Imagine the headlines: Wyclef Jean Demoted to Level 1 Fiverr Seller - True Musical Genius Now Questioned