Something very terrible happened to me today. Recently I delivered an order worth of $100. Buyer was happy with the work and she completed it giving a 5-star review. And a few moments before posting this, I got a notification from Fiverr and I saw this:
I immediately created a ticket with CS and now waiting for their reply.
What’s making me even sad is I’ve worked with her before and never had any sort of issues. I tried contacting her and seems like she has blocked me. Because I’m seeing a message she can no longer be contacted.
Did anyone face similar fraud like this? Have you ever got payment back? Will this affect my gig ranking?
UPDATE: Issue resolved today (August 04). Buyer contacted me explaining it was Fiverr who cancelled the order when she requested a change of payment mode! She made the payment through a new order and everything went fine.