Jump to content

Just cheated by a seller what shall I do now (Solved)


lijayk2008

Recommended Posts

I’m working hard to find a good designer for my new store, but failed(The seller delayed my project, and did nothing in the end), so I decide to buy the theme and work out my own. After hours compare I found a theme looks nice, but it costs high $350, so I search the keyword here finds related service and that spam seller.

He sells service, but I ask for $70 to provide the install package here. He accepted but after payment done(Via Paypal directly), he disappeared with no further reply. I kept pushing asking him with refund, then he replied told he is in the class, so I wait. another hour passed, I asked again, he sent empty file.

Then I ask him to resend, he disappeared again, it’s another 1 hour with no reply. By that time, I decide and go with the official theme there, and leave msg told him not resend the file but only refund money. Then he comes back, said"I will send it now" , I already go with the official why should I buy with him at the same time?! But he send again the files and ask me buy his , refund the official version.And complain I’m wasting his time!!!

What should I do now?

Link to comment
Share on other sites

It’s against Fiverr’s TOS to pay sellers via PP. That was your biggest mistake. I do believe you can ask for a refund through PP as services not rendered and they’ll investigate the issue. However, as for Fiverr’s end of a refund, the only thing you can do is inform CS of the issue but don’t be surprised if they close the seller’s and your account (though I could be wrong about yours). Since the payment wasn’t done through Fiverr, they can’t issue a refund on your behalf.

Link to comment
Share on other sites

I’m working hard to find a good designer for my new store, but failed(The seller delayed my project, and did nothing in the end), so I decide to buy the theme and work out my own. After hours compare I found a theme looks nice, but it costs high $350, so I search the keyword here finds related service and that spam seller.

He sells service, but I ask for $70 to provide the install package here. He accepted but after payment done(Via Paypal directly), he disappeared with no further reply. I kept pushing asking him with refund, then he replied told he is in the class, so I wait. another hour passed, I asked again, he sent empty file.

Then I ask him to resend, he disappeared again, it’s another 1 hour with no reply. By that time, I decide and go with the official theme there, and leave msg told him not resend the file but only refund money. Then he comes back, said"I will send it now" , I already go with the official why should I buy with him at the same time?! But he send again the files and ask me buy his , refund the official version.And complain I’m wasting his time!!!

What should I do now?

He accepted but after payment done(Via Paypal directly),

All payments must be done through Fiverr. Paying (or accepting payments) outside of Fiverr is a Terms of Service violation, and Fiverr offers no guarantees in such a case.

Link to comment
Share on other sites

He accepted but after payment done(Via Paypal directly),

All payments must be done through Fiverr. Paying (or accepting payments) outside of Fiverr is a Terms of Service violation, and Fiverr offers no guarantees in such a case.

I always pay thru Fiverr, and it’s the 1st time and ONLY time I accept other ways here.

Link to comment
Share on other sites

I always pay thru Fiverr, and it’s the 1st time and ONLY time I accept other ways here.

always pay thru Fiverr, and it’s the 1st time and ONLY time I accept other ways here.

Sorry, but this is a hard lesson to follow the Fiverr TOS. Posting on the message boards here will give you the same answer over and over.

Link to comment
Share on other sites

Why? Shouldn’t he get punished? If I have his profile here, other buyers will notice and no more cheating from him.

Why? Shouldn’t he get punished? If I have his profile here, other buyers will notice and no more cheating from him.

One reason for this rule is that sellers could come here and falsely name and shame a competitor. I have wanted to name and shame a buyer or two, but the rule is there for a good reason. 😉

I am sorry you have this hard lesson to learn. 😕

Link to comment
Share on other sites

Why? Shouldn’t he get punished? If I have his profile here, other buyers will notice and no more cheating from him.

One reason for this rule is that sellers could come here and falsely name and shame a competitor. I have wanted to name and shame a buyer or two, but the rule is there for a good reason. 😉

I am sorry you have this hard lesson to learn. 😕

Thank you, and fully clear on that.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...