Alas, this website will turn each and every one of us into Earnest Hemingway.
I will never understand the mentality of buyers who aren’t fluent in English and expect you to miraculously curate content without direction. The easiest way I have found to deter most is to send them a questionnaire if they message me prior to ordering. The majority of people messaging me then go silent. I then imagine them rocking back and forth muttering “what does this all mean?” as they ponder each question.
(They are very basic questions like: Please describe what your business does.)
When people order directly, it is impossible to avoid an eventual temper tantrum. I don’t turn to the vino myself. However, I usually state in my review of a buyer that they don’t seem to understand what they want.
Once I was asked to write a description for a drone being sold on eBay. The buyer had used software to scan similar listing pages for keywords. Keywords they asked me to include subsequently included words for completely unrelated products like air rifles. The buyer simply couldn’t understand how including these would be detrimental to their listing. In the end, I acquiesced to their maniacal brief and they left a 5-star review. I doubt they ever sold a drone, though.