Probably one of the most frustrating things about working here is having to deal with buyers who blame everything on you, the seller, even when there is no logical way that it could be my fault. It’s not my fault if Fiverr is, for some reason, not sending me your messages. It’s not my fault that you didn’t realize that you actually have to submit something on the order page in order for it to actually enter my queue and start counting down.
Don’t get me wrong–I’m more than willing to help out and explain things to a confused buyer. I get it, the system is confusing, especially when you’re new. But getting defensive and then accusatory when I suggest that it is actually the buyer’s fault if the order isn’t placed properly and not mine (seriously…I have zero control over the ordering system and zero control over whether or not you, as a person, submit something into the instructions area) is not cool.