Fiverr Community Forum

Keep Having to Reset Password , Why?

Hi Moderator,

  1. I keep resetting my password. even though I type in the correct password. It just failed on me and I keep having to use the reset password option. This was too annoying.

  2. Secondly, I when I purchase and make an order, I tried to upload file the attach file button will suddenly turn grey and it doesn’t even show that the files has been finished uploading. I can only upload the file after I enter the question and go back to my dashboard and upload the files again. What if I make purchase without text input and it doesn’t go through. I already tried mozilla firefox and chrome.

    Order: #fragglesrock

Please try contacting Customer Support about this. I believe they will have the most helpful answer. :slight_smile: