Fiverr Community Forum

Late Custommers What to do?

I trancsribe videos so i need from every custommer to send me the audio or video file to complete the order but what to do when someone orders my gig and doesnt’ send me the file after i have sent him many messages and at the final day he responds and i have no time left to do the job…please tell me what to do in these situations!!!

Punch them through the computer screen?

Oh, you asked what you should do, not what you feel like doing. :stuck_out_tongue:

I would deliver as much as possible with an IOU before the deadline and deliver the rest afterward. Of course, you should have the buyer’s agreement before doing this just in case they decide to cancel or give unjust feedback. Not much more you can do.