I have gig that’s been live for over a year and now suddenly Fiverr want me to change the image I use. I change the image and that doesn’t quality either. Both images are free to use for any purpose. Why take don’t my best performing gig and mess me about when the first was allowed over a year ago !
Check to make sure that it als:
- Is a .jpg file (maybe they used to accept other formats once?)
- <2 MB in size (maybe once they allowed bigger ones)
- Is the right size (check for any red bars indicating it’s the wrong size
- Is not fuzzy
If all fails, contact customer support. If you have the rights to use an image, you should be able to point it out and ask them to check manually.