Fiverr Forum

Length of time for video processing


#1

Why is my video taking ages to process?
I have uploaded another gig since and that has been processed
https://www.fiverr.com/derek53/supply-promotional-intro-video-templates


#2

Video approval process can take some times specialy weekend. Don’t gig changes/ modification frequently, wait 24 hours. In my experience my second gig video take 4days. After informed fiverr team It’s solved within few minutes.


#3

Do you have the support email address please? I understand what you mention, however the gigs submitted haven’t had the videos processed in sequence.


#4

No email address. Go to support > help and education > contact us
Following this path can connect fiverr team.
Then inform your problem.


#5

Fiverr support email address:
support@fiverr.com