So, one big thing I’ve always noticed about fiverr, is the countdown starts once the buyer pays. But if you’ve ever done 24 hour commissions, you’ll realize why that’s pretty faulty.
- Timezones!! If someone from australia buys something from me, and I just fell asleep, I might only have less than twelve hours to complete the order–maybe even six if I have anything else to do before getting online. That’s the worst feeling in the world to know someone bought from you, and you’re expected to complete it without even the benefit of a true twenty four hours.
But, I get why they do this. The old and classic, “the customer’s always right.” Because Fiverr leans on the side of the buyer more than of the provider. But I have a good means for everyone to have their cake and eat it too.
Let the timer start when the buyer comes on, but, give them twenty four hours to log on to the site. No matter the order type, though if you want to be less strenuous, a friend suggested two for non express orders.
I could take a bet, that if you actually had a survey on buyers for how long they’d be willing to wait for their orders, a majority won’t mind an extra day or two of waiting. Plus you’ll start to see more people actually use the express function.