Yup, title says it all.
In case I’ve never mentioned this before, I have terrible anger management skills.
You might think as a Japanese, all I need to do is just sit down in a temple and meditate
and all will be good, but not me, sadly.
This rant is going to be long. Veeeeery long.
Well to be honest the situation might not be THAT bad for some people but I
take this quite personally.
In the past in almost all cases, CS was very helpful and they acted quick
whenever I reported a problem. Well this time, it ain’t the case.
So here’s what’s happening.
As we all know, Fiverr is a great place where you can get great service, but sadly there are plenty of fake/bad sellers who just steals images from online, copy/paste contents, etc. Same thing can happen with people who offers translation.
There are many who claims to be bilingual/certified professionals when all they are doing is just using Google or other translation software.
I have come across a lot of these sellers, but in a lot of cases I just ignore them because there are way too many ( and a lot of them don’t get orders), but there are exceptions.
It’s when a cautious buyer orders a translation from a seller who offers very cheap service, and then comes to me asking for proofreading/quality checking.
And there you go, it’s Google rubbish.
When a buyer comes and ask for my help, THEN it becomes my business.
I report that seller right away, and in most cases I also send them the rubbish translation as proof ( asking for the buyer’s permission of course).
I was once told by CS that they “have a means to check whether the translation is decent or not,” not sure what that means and how they check unless they have a whole team of bilingual elites who can speak languages all over the world, but OK, fine, let’s trust them.
A while ago I was approached by a buyer who asked me to check a translation, I checked it, it was garbage, I reported the seller ( surprise surprise, was a level 2 seller with many good reviews but was not from Japan even though she claimed to be), seller got banned the following day, end of story.
Several days later, the seller came back and it was easy to spot the seller because the same image and description was being used with a slightly different name. Reported the seller, got banned, came back, reported, banned, reported, banned, it became a game of wack- a -mole. After a while I gave up, and moved on.
Fast forward a few weeks, got approached by yet another cautious buyer, same thing happened and I found out that it was the same fake seller. Reported her, got banned, she comes back the following day, report, banned, repeat. Seems like Fiverr is too much of a juicy income for her to give up.
In most cases each time she popped back up I report her and she gets banned right away, but in some cases it takes several days and while that is going on she usually buys reviews to lure in buyers.
A couple of months again once again I was approached by a buyer, same thing happened, and I reported this seller along with proof.
And for some reason, nothing happened.
I waited for a week or so and tried reporting the seller again, sending the translation she worked on, and nothing.
While CS was doing nothing, the seller kept on stealing from buyers. She still is BTW.
Since she does have good reviews and her rates are very low, she continues to get more and more buyers.
I was quite shocked since from my past experience fake sellers get banned very quickly, especially when they have proof.
Since nothing was happening, as much as I was upset, I gave up. I thought maybe I can wait until another buyer asks me for proofreading.
Then it happened, just last week I checked a letter written by a 16 year old girl from Italy. The letter was going to be sent to a potential future host family in Japan.
She entrusted her letter to this fake seller, and when I checked the contents, well of course, it was fake. When I asked her who worked on the translation, well, you guessed it, it was the same fake seller whom I’ve been trying to report.
And this is why I am so angry, and it turns me into an obsessive psycho on a witch hunt to get fake translators banned.
I have been asked to proofread business letters, presentations, graduation projects etc which were translated by this fake seller, and a good number of buyers told me that “I have saved them from a humiliation of a lifetime,” while other buyers actually DID experience such humiliation.
In this case, the letter was written by a young passionate young lady who dreams of coming to my country someday, and this happens. Just by reading her letter I can tell how serious she was and how much she respects my country and culture.
I think another thing that bothers me quite a lot is that this seller ALWAYS comes back as a Japanese.
I guess Japanese people do have the reputation of being overall “polite and honest and hardworking” (even though there are plenty of dishonest idiots, trust me) , and she is using that. That also makes me angry.
This seller claims to be one of us, a Japanese, and a “certified” professional.
I took the original English letter written by the girl and the translated garbage along with my comments and sent it to CS.
…and nothing happened.
When I reported her, I made sure I sounded polite, as much as I wanted to say something along the lines of FOR HEAVEN’S SAKE CS, DO YOUR JOB!!! JUST LOOK AT THE FILE, IT’S CLEAR THAT IT’S FAKE DARN IT!!!
Aside from my anger/frustration, I am quite puzzled though.
Why am I not being taken seriously this time?
If the translation file is not good enough of a proof, what else can I possibly
And one more thing, no, I am not trying to get rid of a competitor.
When I get too busy I redirect my buyers to other sellers I personally trust.
One time I asked a CS staff if I should I just stop, and perhaps I am not being taken seriously because I report too often. He told me that I since I make sure to report every few weeks and not everyday and I do sound as polite as possible it shouldn’t be a problem, and also added that I should keep doing what I am doing.
Well, I might try reporting again in a few weeks???
In the meantime, she will continue to steal and lie from people.
I know I know, it’s not my fault nor my responsibility, but still.
Even if she does get banned soon, she’s been reported and banned over 15 times now.
I know she’ll be back, but if simply hitting the report button is going to stop her, I’ll continue to do so. Yes, call me an obsessive psycho, I can live with that.
That’s it for now, thank you for reading, stay safe, don’t go outside, and
have a nice day