Quibble about the spelling as this is a portmanteau of refund and understand.
So, why would you do this? I did it last week and they didn’t want to refunderstand at all. The understanding “plz I refund and you delete your shitshow of a review”.
In that particular case their complete lack of communication or willingness to negotiate after I had displayed mine like a peacock in full heat meant that Fiverr CS deleted it. If he comes back after his money, I’m going to ignore it or reply with a quixotic note. That’s a seemingly helpful statement that has no practical value, btw.
The point is, you have a lot of tools in your arsenal aside from the Fisher Price “let’s complain about Fiverr buyer preference injustice” screwdriver. You might remember my Sun Tzu post yesterday. That dropped like a rock, which is fine, so I’m back with a made up word and this post.
If your buyer for some reason turns major asshat, it’s time to think like a military strategist. And Sun Tzu is the military strategist’s military strategist. Flounder and panic yourself–I do, too, as I am a weak hoo-man as well–but remember that you have a lot of strategies on your side if you use them even as you’re flopping about like a beached sea bass.
Refundastanding is just one of those tricks. Lull them into false security, and if they can’t or won’t take the bait, you have satisfied a CS standard issue response “plz try to work it out”. Go and read Sun Tzu and consider each point the yellow peril makes with reference to your own peril.
It’s good brain exercise, too. Even better, your awful buyer is likely to be dumber than a bag of rocks so the outsmarting won’t require you to expend too much brainpower in outwittng them.
Use your brain, folks. School might’ve drummed it out of you, but it’s still there and working. It may even dare to be original if you will, too. Now that’s a refundastanding.