Even if you place a note in your gig that says to contact you, the seller first, before a gig is purchased, there will be buyers who will still purchase your gig, even if it’s not within the realm of your capabilities. I have had this happen before but thankfully, I was able to pull through and please the client.
But there are others who are not so fortunate and end up with bad reviews, just because a buyer happened to be expecting them to deliver something that’s not even in their gig description. So my suggestion is…
- Sellers can decline gigs on the get go. There might even be a drop down option to note their reason for declining the gig offered by the buyer: too busy with other gigs, currently unavailable, or skill set mismatch. This will prevent sellers from biting more than they can chew, prevent buyers from receiving work that is less than what they expect, and give other fiverr sellers a chance to get buyers as well (when said buyers have been previously declined).
- Sellers can see basic buyer info. Not just the location, but their ranking as well. I mean, what’s the point of rating a buyer if we don’t see their rating at all? It would be nice to see a buyer’s rating, as well as the reviews they receive. That way, when the seller is deciding whether or not to take on the gig offer, they will know the buyer’s history as well, positive or negative, and therefore will not be accepting the gig blindly.
With these two suggestions, I think it will be some steps towards fiverr being more seller friendly. After all, the 20% cut is taken from the sellers, not the buyers.