Level One Issues

[iamnabeelmughal]

Hi to all,

I hope you all are doing well. I am having some kind of issues with my Account I had completed all the requirements to become a level One seller.
My evaluation was on 15 may. But just before 5 days the my earning amount went down from “400$+ to 393$”
Now my requirements are not completed.
"Can anyone please elaborate the issue? "

Kindest Regards,
Nabeel

[harshanasrimal]

are you sure that you have actually reached 400$? (you can check that in earning section)

if then you must contact the customer support and tell them about the issue you faced.

[jhakz1234]

If your completed order has been cancelled then your earning can be reduced . And you can check your analytics page. If you can fulfill the requirements of your next level then you will be promoted on the next 15th .Otherwise not …

[iamnabeelmughal]

If your completed order has been cancelled then your earning can be reduced . And you can check your analytics page. If you can fulfill the requirements of your next level then you will be promoted on the next 15th .Otherwise not …

Hi dear,

All of my orders are completed there is 0 cancellation

[iamnabeelmughal]

are you sure that you have actually reached 400$? (you can check that in earning section)

if then you must contact the customer support and tell them about the issue you faced.

Yes i have contacted the CS but they didn’t reply yet how long will they take to reply to the query.?

[harshanasrimal]

Yes i have contacted the CS but they didn’t reply yet how long will they take to reply to the query.?

It will take a few days as still, you are a new seller. Can you mention how many orders have you completed? and what are the prices?

[pyonarts]

Did you check the earring from mobile app or PC?

I have noticed that sometimes earrings shows a bit less than it is from my mobile app but after a while it changes back.

[iamnabeelmughal]

Did you check the earring from mobile app or PC?

I have noticed that sometimes earrings shows a bit less than it is from my mobile app but after a while it changes back.

i have checked my earning from both Mobile and PC same problem its showing 393$.

[iamnabeelmughal]

It will take a few days as still, you are a new seller. Can you mention how many orders have you completed? and what are the prices?

I have completed 35+ orders with the price range between 40$ and 5$.

[netartica]

this could be possible because of payoneer or any other bank card fee/charges, which you’ve attached with your fiverr account for withdrawal.

[pyonarts]

i have checked my earning from both Mobile and PC same problem its showing 393$.

Wait for CS. They would know better about what happened.

[jhakz1234]

Hi dear,

All of my orders are completed there is 0 cancellation

As none of your orders has been cancelled then you should wait for CS reply …

[jhakz1234]

this could be possible because of payoneer or any other bank card fee/charges, which you’ve attached with your fiverr account for withdrawal.

This is fully illogical .They can not charge without authentication . Suppose they have cut the charge from the balance but the lifetime/total earnings will not reduce .This is impossible because total earning can be reduced when a completed order will be cancelled .For this he should wait for the CS reply…

[sangumyc]

hi, don’t worry. am also facing same problem. i don’t know what happen that numbers. after one day it’s showing again $400. you can check this using pc. not mobile app. also don’t worry. 100% guaranty you can get level 15th may 12.00GMT(USA TIME)

[harshanasrimal]

I have completed 35+ orders with the price range between 40$ and 5$.

can you look at apply your order values to this algebra. then if you reach 400$ you will definitely get the badge.

total_Earnings = (order_1_value+order_2_value+order_3_value+…)*80/100

if total_Earnings > 400 then don’t worry. (80% means profit 🙂 )

[iamnabeelmughal]

can you look at apply your order values to this algebra. then if you reach 400$ you will definitely get the badge.

total_Earnings = (order_1_value+order_2_value+order_3_value+…)*80/100

if total_Earnings > 400 then don’t worry. (80% means profit 🙂 )

Thanks a lot for your assistance brother.

Yes i have checked again and i have also apply my order values and

the profit is more than 400$.

[harshanasrimal]

Thanks a lot for your assistance brother.

Yes i have checked again and i have also apply my order values and

the profit is more than 400$.

Did they offer the badge to you?

[iamnabeelmughal]

Did they offer the badge to you?

Yes they did finally.

[harshanasrimal]

Yes they did finally.

nice to hear that. all the best