Fiverr Community Forum

Listing Videos turned down. Why?

Can anyone tell me why all three of my videos got turned down? They are the right file size and aren’t offensive in any way. I can’t imagine why…

Anyone who can help me make sense of this, it would be appreciated. Unfortunately I can’t upload any of them, but they consist of someone talking about my writing skills and services. They are good quality videos within the acceptable size.

You can start a ticket with Customer Support. They may give you a legitimate answer, but most likely they won’t. If you read through the forum, there are many, many threads about gigs being denied for no apparent reason, and about Support not explaining why. Get in touch with them anyway - it may help. Best of luck!


Video duration must be over 10 seconds and up to 60 seconds.

50mb maximum size

Use only original videos made by you & ideally should have you in the video. Upload a video of yourself presenting your own gig. Or you may include samples of your work, editing effects etc. as long as the presentation remains personal and made by you

Video must say “Exclusively on” (voice over on screen text)

Do not use the same video for more than one gig

Your video must be reasonable quality, voice or music must clear & easy to understand

Promotion of third party services, websites or brands (in writing or narration) or providing direct means of communication will not be allowed

Offering a service for any price other than $5 is not allowed

Make sure your video and gig adheres with our Terms of Service

Videos related to self improvement, getting rich methods, black hat marketing and similar are not permitted at this time

In the end I found out that it was likely because I wasn’t in it, I had it made for me.