Fiverr Community Forum

Live portfolio image uploaded with bad quailty

I just finished my first order and I was really excited. Then… I checked my gallery and saw that the delivery image has bad quality, even though the PNG image that I delivered has great quality. I even downloaded the image directly from the order page and opened it on my computer to check again, and I know the customer doesn’t have any quality issues with the image.
Has this ever happened to someone before? It really ruins my gallery and gives the wrong impression that I serve bad quality products, which is totally not the case! If anyone knows what I can do to change that please let me know.
thank you!