We have two news agencies here where I live, and one of them mentioned Fiverr has a go-to option for logos, content and more. Great, right?! In a way, yes. I learned that a couple of well-known local companies have been using Fiverr to get their Logos done.
However, I wanted to make mention that being a seller wasn’t all it was cracked up to be in case someone was thinking it would be a great place. So, I posted about how you could make money as a seller but there were drawbacks to it including the monthly evaluations that screw us over for cancellations that are not our fault (This is the biggest issue I have with this stupid monthly evaluation). I also mentioned the dreaded chargebacks that sellers seem to get stuck with.
I heard back from the man who runs it, who thanked me for more insight into the company.
I’m not against Fiverr, but am against the latest moves it’s been making. Sure, it’s a place to get great things at a low price but there’s a reason it’s got such a terrible BBB rating. It earned that, and no matter how many changes it makes with the site including the introduction of Pro, it won’t change for the better unless it changes some policies and implements a go-between for sellers and buyers.
The site admin has ignored the sellers’ cry to add an accept or decline button, only hurting us even further when a buyer orders for a service we don’t provide and we have no choice but to cancel. It allows buyers to abuse us to get free work, as many know they can bully us, go to CS and lie to have the order canceled - Free work for them and bad for us sellers.
The reality is that changes have to begin at the top if sellers are to see any trickle down positive effect. And, that goes for any organization.
Was I glad to see this news report do something about Fiverr? Sure, but I wanted to make sure everybody understood that while it’s a great place to get good stuff, the site was making changes that not everybody is aware of. (Non-announced $2 fee.)