I am British.
I was born in the UK.
I have a British passport and remain a British citizen.
I am recently retired, having spent my entire career in the UK.
However, according to my Fiverr profile, I am Malaysian. Why? Ask Fiverr. I already have asked them, and apparently, the ‘From’ field on our profile page cannot be edited/changed/corrected as it is based on an IP address.
It is the case that nowadays, in my retirement, I am a bit of a digital nomad. And I probably did setup my Fiverr account while I was travelling in Malaysia. But that does not make me Malaysian.
The problem with the Fiverr Profile is it states explicitly ‘From’. ‘From’ implies nationality. This is important for my field of work as I proofread/edit student’s work. It is my experience that non-native speakers want an editor who is a native English speaker.
Fiverr’s customer service state:
“Your account location is set based on your current geographical location, and updates periodically. If the system is able to change your account location, it will be changed automatically. We are not able to manually change it for you. I would recommend that you try logging out and back into your Fiverr account, then waiting 24 hours and checking your account location again.”
I have done as they suggested, but my location remains incorrect.
I have no problem with Fiverr wanting to know my current location. However, I do have a problem with Fiverr misleading potential buyers by stating a seller is ‘from’ a place rather than currently travelling. I also have no problem with Fiverr verifying my nationality via a passport upload or something similar. But to respond with ‘computer says no’ is extremely unprofessional and misrepresents hardworking sellers to prospective customers.