Fiverr Community Forum

Logging in at different computers and internet connection, is it problem?

I have heard that your account will be deactivated if you login from different location and use different machines. Is it true?

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You can log in from different locations no problem.

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Not a problem at all. You can log in from different machines and also be logged in through mobile as well. Use the fiverr app and you can always be connected on your phone.

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Great thanks. Fiverr app does not allow order delivery. So I logged in to another computer and delivered order. Thanks for replies.

Nice job you are doing!

Reply to @aggelosmariospa: Yes! I love some of your logo designs @hfarazm

Not working for me… When I started the buying process at work, then went home to complete the process from the shopping cart, I couldn’t see anything I bought.

But when I went back to the office and logged in, the gigs were there. Logged into the same account at both locations using a username/password (not the FB or Google connection).

Has anyone had this problem when half way through the buying step?

I Have Also Same question thanks for useful information :slight_smile:

But I have read once here that one seller has his account blocked /banned as he was logging from a public computer /His office .As buyers also use the same internet connection in a public computer

No this doesn’t happen since lots of people log in from different locations and computers. When my internet connection goes down I always go to a public location to log in.

I know of a genuine seller who was banned soon after logging into on her friends computer. The friend was also a seller.

Are you sure this was the reason? I see people with many accounts here to don’t get banned even after being reported.
Also I think that there are IPs shared by hundreds of people. There are entire buildings with dozens of independent families who all share the same IP.

When I had a full-time job, I used to do Fiverr at home and at work during slow moments. I never got in trouble.

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Glad to see its not a problem. Remember I had to use home computer when my laptop had to get wiped clean from some mishap I got into unknowingly.

They only reason you’d get banned is if you’re logging in with multiple accounts, you’re only meant to be using ONE! :slight_smile:

Each computer on a network is usually assigned a unique IP. There may be a “parent” device (like a router) that has an IP ad and many people could be on separate devices using it. Fiverr would be able to tell if multiple accounts were in use on the same computer unless the user knows how to switch IPs on the fly using a proxy or another method.

The thing is, Fiverr might catch the behavior during a routine check on something but that might or might not happen fast so some people fly under the radar. If the multiple accounts are reported to CS, the chances of a warning or ban are greatly increased. If 2 accounts on one IP review each other, the chances are even higher.

It seems to me some CS reps are more likely to chase down violators than others. I’d say they’ve banned about 6-7 out of 10 on those I’ve reported through a Trust and Safety ticket. Of course, some of those might have had Fiverr permission - they don’t tell me what their decisions are based on. So, @eoinfinnegan’s friend could have been banned for it, especially if it happened repeatedly. That person you found that seems to have 20 accounts (I read in another thread) must be doing something pretty tricky if that’s really the same person.

@hfarazm is describing one account on multiple IPs and I’ve never heard of anyone getting in trouble for that. Like you, I use other networks to log in anytime my net is down. I’ve never had an issue.

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There is absolutelly no problem loging from different computer. For example myself I login from:
Home computer
work computer
wife laptop
mobile phone

And I do that since I started selling 2 years ago.

The only rule is that you dont have multiple accounts.
Always play fair and you will be rewarded


Yeah, it was the only thing she could have done. Those who knowingly have different accounts will probably take steps to mask their IP’s, honest individuals wouldn’t even think about it. An eager CS would just see it and assume it was a ToS violation.

If you do a search for “resume” you will see the one with many accounts. It’s very obvious. They were reported but still remain.

I’ve heard of sellers who hire or work with a group to create a mini-call-center setup using many computers and accounts. Since they are actually separate computers and IPs, it doesn’t violate the letter of the ToS.

That may be what you are seeing on that one. Just guessing, but if those were all on one literal IP I think they’d be gone.