I have a bad experience from first day of my fiverr life and continuous. I don’t know other seller have experienced by this or not!
I just described the problem and would like to request an update for (as my suggestion) to improve sellers security and increase sellers good sense to work on fiverr. hope Fiverr will take this.
The problem is ---------
Just think, I have 27 order completed in various price, and 15 cancelled order. 50% completed order. BUT MY 10 ORDER HAS BEEN CANCELLED BECAUSE OF BUYERS “MISTAKE ORDER”, THEY INBOX IMMEDIATELY “ITS MY MISTAKE, SORRY MISTAKE” ETC.
its make sellers business down. Only sellers know how much problem may happen per 1 cancellation, bad effect on his/her business. GIG come down on search result, bad effect on gig analytic etc, etc.
all is okey, response rate 100%, deliver on time 100%, positive rating 4.9, but order complete 50%, funny or sad.!!!
My request for ---------
everything okey on order page for buyer and seller but I am looking for another an options, WHEN A BUYER PLACE ORDER, SELLER HAVE TO ACCEPT TO CONTINUE / START ORDER, Otherwise order have to be pending and cancellation (if do not accept, if buyer inbox to seller its his mistake), NO BAD EFFECT will happened on gig, gig order complete percentage will remain same as before.
please see, Its my guess that many seller serves good product but order cancellation without any reason make them down as me. my Lst order - same problem, offer accepted and message in order page within 2 second “its mistake” … what can I do about him? no way. again 1 cancellation added!
If I send a custom offer, they accept, or they are going to place order and proceed to order, then a button appear to my inbox as “accept order”, then I get a notification as “congratulation! xyz place an order and send requirements” otherwise nothing happen.