Fiverr Community Forum

Losing level one seller status

Once i lose my level one seller status, do i get it back in future?

I had 3 unfair order can cancellations, where buyers placed an order by mistake. This has caused my order completion rate drop to 89%. Which in no case can increase upto 90% till 15 (when is the next evaluation).
To maintain my Level one seller status I need to keep up 90% of rate. That means I will lose it this time.
So do i get it again? Anytime in future?

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Hello, Yes you can. When everything is fine then you will get it back again.

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Welcome to Fiverr snakes and ladders. This may be the first time it’s happened, but probably won’t be the last.

You’ve slipped down a snake this month, but with some time (60 days) that issue will fade and you can climb a ladder again.

Unfortunately, going back to 0 is not a great experience. It will take a bit of work to get back to where you were.

For the future: adjust your buyer requirements to prevent this happening again. Melissa’s suggestions are a really great place to start - you can adjust what she’s done to fit the requirements to your own gigs:

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