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Lost all gig rank. even the new gig

I lost all my gig ranks after the 15th of last month (June-15). Then I contact support and tell them everything. They advised me to share on social media. Then I spent more than a month trying to get Gig’s rank back. But none of my gig ranks came back. Not even the rank of the new gig I opened. All my gigs are almost on the last page.
Note: I received the Level 1 batch on June 15th
Please help me.

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