Fiverr Community Forum

Lost Response rate

Hey all i got my response rate down to 80% and isn’t my fault , yesterday fiverr have an issue that we can’t respond buyer and isn’t my fault that we can’t respond our customer because i send him messges but didn’t sent !! What i can to do ?

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Wait until the site is fixed and if they do not correct the stats themselves file a ticket. But it is strange that you got a decrease to 80% just based on your performance in the last 18 hours.

That’s what i see i don’t know exactly because in response time 1h but when u see the response rate u see 80% it’s strangely