Fiverr Forum

Make a Fiverr Status Update/Known Issues Page


#1

Fiverr Editors/site owenrs should make an update page of known issues and Customer Service expected response times. In particular, the “I LOST MY LEVELS!” email glitch, any revenue retrieval issues and how long people will likely have to wait for a CS response. (We’ve been spoiled with almost immediate responses in the past, which means that’s now expected and when users don’t get it, they think there’s a problem and resend their issues, causing even more backload.)



A regular updated Known Issues page would alleviate a lot of that stress on CS and here in the forums.


#2

Agreed!


#3

I agree, too!


#4

This post was flagged by the community and is temporarily hidden.


#5

This post was flagged by the community and is temporarily hidden.


#6

There is a lot of $$$ not being transferred or refunded and when nobody responds in 3-4 days now, people get nervous. I am hearing rumors all over the web now and people dropping acct, etc



Can’t anyone at Fiverr post updates to stop all the blogging and redundancy of resending support?


#7

i am agree with u


#8

I agree as well.


#9

I also agree that they should do something for their image if not for us.


#10

There is a lot of $$$ not being transferred or refunded and when nobody responds in 3-4 days now, people get nervous. I am hearing rumors all over the web now and people dropping acct, etc



Can’t anyone at Fiverr post updates to stop all the blogging and redundancy of resending support?


#11

i am agree with u


#12

I agree as well.


#13

I also agree that they should do something for their image if not for us.