Sorry this is long but, I’m irritated as heck.
So… a buyer orders a music promo - $25 for 2 links on 2 platforms – that requires they write their own ad or blurb. I will write ads as an extra on this gig.
Buyer submits - NO ads, and 5 links - 2 of which I don’t work with, 1 that is well known for glitches (so I ask buyers with this type of link to contact me PRIOR to ordering - so we are clear on what to expect) - and 2 that are not direct music links (that my gig clearly states is required )…
I responded to his submitted requirements – stating that my gig is very clearly about these types of links not being accepted and that their $25 order consists of me posting 2 ads they write, with 2 direct links to 2 songs, on my social media platforms 2 times. So… if they could please revise according to the requirements that would be awesome. This request was met with “Cancel please”…
I explained that I would work with one of the platforms, but would need them to write the ads, as my gig outlines is required.
I hear nothing for 2 days…
So … to give them time to figure out what they wanted to do… I ask for an extension stating that I could work with one of the platforms, but that they would need to write the ads, to which I received this response:
Still no ads, or attempt to address the 5 links.
I responded by stating the order as it stands now, would cost him approximately $100+ - to write the ads and post the content - and that I could send him a custom offer if he needed so we can get started.
Haven’t heard back from him since. so I have contacted customer service to help me deal with it.
What’s super annoying is that initially I thought perhaps a language barrier might be part of why he was not submitting requirements - maybe he couldn’t comprehend what I was saying. However, I did a little “Sherlock” move and went to check his profile to see if he’s worked with any other sellers and found that has, and his English is very good, fluent, from what I can see.
Clearly, this buyer is either having a bad week, and his head is in a scramble OR he’s trying to mess with my analytics intentionally.
Not sure which one, but this is why:
- Orders should not start until seller approves of the material/content submitted
- Sellers should not be penalized in any way for requesting a cancellation for this type of order.