Fiverr Community Forum

Mentality that a new seller should have

These are the tips I made for new sellers on Fiverr based on my 4 years of experience with Fiverr. Instead of technical tips, the tips I share point to the mental conditions that I think every new seller should have. You may disagree with my opinion, but again, this is my first tips so please go easy on me🤓.

1. If you are a new seller on Fiverr, you should think of every job as an opportunity to learn rather than earn money
The first time I sold my services on Fiverr, I accepted all kinds of jobs for $ 5, regardless of the difficulty level. To be honest, it is very small compared to my offline job which pays a lot higher. But as a freelance, I’m still a newbie, I don’t know the range of difficulties of my job, I don’t know how to deal with clients of different traits, I don’t even know how good I am compared to other freelancers who sell similar services. Therefore, when I got the project, I didn’t think how much money I would get but rather the “I’ve been paid to learn” mentality. At first, it was difficult, but it all paid off later. Not only will you get high ratings and the best reviews, but you will also know what the right price is for your service.

2. You are here to help buyers, not to get their money.
Sometimes you will get buyers who ask for a few extra things outside the package that you have agreed to. Of course, you can add extra cost options that Fiverr has provided, and if the buyer accepts it would be ideal. But if he doesn’t have the funds for it, and you have time to spare, why not do his request for free? Not only will your buyer be pleased with the surprise, he or she will probably become a returned buyer and you may also get tips. In fact, I have tipped more than 30 projects.
I know that not all buyers are good buyers, but even if one in ten of your clients is a good buyer, that is a very good outcome.

3. Communication is the key, keep calm
Communication here is not just a matter of how good your English is. But also the choice of words, how to say it, and what you think about the buyer’s project. Sometimes you get buyers who have difficulty expressing their wishes, which causes them to be dissatisfied with the results of your work. And they may give bad ratings, but rather than responding with a defiant tone it would be better if you explain the problem calmly.

English is not my first language, so I’m actually still learning how to respond properly to buyers’ messages.

4. Don’t forget to rest and take care of your mental state
Working on multiple projects with multiple clients will tire you out physically and mentally. let’s say I just submitted the first job and was working on the second job while the third job came along with a revised request from the first job. If you are new to Fiverr and working alone trust me you will be stressed. Take a step back, sip a coffee and try to be calm, then you can decide whether to ask for an extension of time on the first client, reject the third client or activate vacation mode while working on all three projects.
If this happens several times a month, it’s a good idea to take a break for 1 or 2 days after you finish all your projects. Get enough sleep, play games, or whatever you want to stabilize your mental state. Don’t force work when your mental state is not good.

5. Keep learning with new projects
Let’s say you get 2 projects at the same time, the first project is the type of work that you have done so far, while the second project is work that you have never done before (but is still in line with the services you provide). My advice is to prioritize projects that you have never worked on. Not all new projects are suitable for you, and you may not necessarily be able to do them well, but by taking on a new job you will know how much potential you are capable of. It could also become a new gig that has the potential to generate income.
One thing I do know from new sellers who stop learning, they tend to overvalue their abilities. Put the price too higher but ask why they don’t get any order. Of course, it’s their right, but experienced buyers wouldn’t choose a seller like that.

Ok, that’s all from me. Thanks for reading

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Good :heart: :heart: :heart:

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Thank you so much for sharing. It will very helpful for us.

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Glad you guys like it :smiley:@mehedi_shawon @it_khabir

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Very important and effective tips for new sellers.

Thanks to share important information.

I do agree with some of these - but… I have to disagree on the first two points.
We ARE here to work. (even newbies should be) and to earn our keep. Sure, throwing in an extra or two from time to time is fine - I do it sometimes, too, but there’s a limit. Encouraging people to do ‘difficult work’ (or extras) for 5 bucks… I’m not sure that’s quite right. I do see the point in building up a bit of a reputation, but doing everything for very little will backfire in the end. In an ideal world, the ‘I’ve been paid to work’ mentality is great - but people here do expect our work to be of a certain quality even if we are ‘learning’ (and if we do it for 5 bucks.) People on here can spot inexperienced newbies and make them work for hours and hours, only to give nothing in the end. We have to protect ourselves somehow as well!

I do agree with the rest of the points. Mental health/rest is incredibly important. If you feel like you are doing too much, take a break (try not to drink too much caffeine… but I can’t quite preach about that, being a fan myself) and LEARN as you go. Just… don’t offer everything for 5 dollars at first. People are going to use you for it…

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really amazing. thank you so much

Thank you for the response. I think we are talking about the same thing, but have a different approach to the problem. You’re right, not all buyers are good buyers, there are those who will make you work more but pay less, and such people should be avoided. However, if you are a beginner and have no experience working professionally, how do you know if someone is a good or bad client?

I’m not suggesting that a beginner should work for $ 5 forever, over time this beginner will become a level one or level two seller, and at that point the seller should know the exact price for their service (which will vary depending on individual preferences). In fact, I suggest giving a low price so it is easier for new sellers to avoid the trap of bad buyers.

For example, two new sellers who have the same service sell the service at different prices, the first person sells it for $ 5 and the second person sells it for $50. One day someone asks the two sellers to work on a project, after working on it, both sellers realize that the project should cost $100. In this situation, which seller do you think would be easier to cancel the project?

Anyone will feel disadvantaged if he works more than his pay. However, it would be easier for a $5 seller to cancel a project than a 50 seller. I know some sellers on Fiverr who often get stuck with this condition because most of them can't say "no" to clients. The reason is simple, they are afraid of losing 50, and they are also afraid of not having another client in the future. The $5 pricing tip is not to make money but to train new sellers to have a professional freelance mentality.

And yes, you shouldn’t do the extra work if you don’t feel worth it, but again “the worth” itself depends on the individual. Any work done on Fiverr will definitely form part of your portfolio. For that purpose, personally I think it’s worth it to do a $10 job on a $5 gig rather than working on a $100 job on a $50 gig. Over time the new seller will know which job is “too much” and which one is acceptable. Of course, the tips I share don’t apply anymore if someone feels they’re no longer a newbie :smiley:.

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I glad if it useful for you :+1:

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I agree with you. We are here to earn. We are not charities.

I strongly disagree with the ‘doing extras for free’ mentality. No, no, no! Always do only what the order states - no more, no less. The forums are full of comments from sellers complaining that they did more work than their buyer wanted, and still the buyer wasn’t happy.

Absolutely 100% agree.

See, again I understand - but I don’t quite agree. People who are on Fiverr should have at least some (even if not professional) experience. I was a writer for… 5-6 years before even starting on here (and I had a pretty big audience for a small-town girl from Hungary. Of course, not everyone is like this and it is ok to improve, but shouldn’t you already come here with a certain skill-set? I worry for people who start working on here but actually are just experimenting - say, I wouldn’t ever pay an illustrator who says ‘oh yeah, this is my first time colouring something in, by the way’.

(I’m not saying you have to have years of experience to start on here, you can even be studying it, but selling for cheap because you aren’t sure you can do it isn’t going to help in the long run I think.) But that’s a personal opinion I guess!

I don’t think it’s a good idea to think about cancellations. You WILL have a few, but counting on it and thinking about ‘if I lose out on this, I only lose out on 5 bucks’ is not a good thing. My paranoia would probably not let me live if I let myself think like that. AND additonally - I personally think it’s harder to cancel a bigger order - but it’s also harder for the buyer.

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Ah, I see it now. As it turns out, we have a different starting point. I am offering my first professional 3d modeling service on Fiverr. So maybe I was one of the people “experimenting” on Fiverr. Yes, I’ve done 3d modeling before, but only as a hobby, something I do for my own enjoyment or at a friend’s request. For someone who is self-taught, seeing someone willing to pay even $ 5 means a lot to me. And in my early days with Fiverr, I really didn’t know anything about work in this area. I’m not just talking about job skill sets but how to think as a freelancer. So at that time I didn’t mind being paid cheaply, because the mindset was that I had to learn as quickly as possible.

In my second year at Fiverr, I had the opportunity to work in several studios (offline jobs), and what you applied to Fiverr I also applied when I worked in the studio. At that time I asked for a price that was in line with the experience I had on Fiverr, so I might understand your way of thinking. What I want to underline is that you come to fiverr with all the experiences you have as an offline writer, while I come with little or no experience.

Regarding the cancelation way of thinking, well it is your right if you want to think like that, let say we have different opinion on that matter. Personally, I don’t think it’s wrong for me.

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thank you so much :heart: :heart: :heart:

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great and thanks for your share :blush:

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