Fiverr Community Forum

Message sending disabled due to privacy issue

Few days ago a saw available projects,
I sent them request and one of my request was accepted.

I started the work, As it was quite a lengthy one, so buyer and i agreed till the end of this month.

Just to stop the clock, i delivered the half done work.

But we came across a problem there. Personal message to that buyer was disabled due to privacy issue ( i see a bar saying “For privacy reasons, this user may not be contacted directly”) . And the project was completed and i got the money. I have now completed project with me and want to deliver it, but cant find a way to contact buyer.

Need help. Because only making money is not motive. Providing the promised thing is much more important.

If any body know the solution kindly post it here. Will be highly appreciated.

M&W visuals

Please try talking to --> Customer Support for this.