Fiverr Community Forum

Message unread notification but no msg

I am facing issue, i got message notification on mobile when i opened, there is no msg in any folder(All,unread,starred,archived,sam,sent etc) but still showing 1 unread msg but there is no msg in inbox, i also tries different browsers like chrome, UC, firefox in my both laptops and computer also tries incognito in every browser, may be some cache issue or anything else but there is no msg in indox and showing 1 unread msg that decreases my response rate. If anyone know about this issue or have proper solution, kindly guide me pls,
Thank u…