Fiverr Forum

Messages not reaching my client!


#1

So I have been sending a message to my client, and when I refresh the page, I find nothing sent, or only some of them! & they are very important messages! This is really getting on my nerves!!


#2

Seems nothing is updating on fiverr site.

I delivered my drawing on the order page, marked as delivered, nothing showing on the page.

I tried to deliver with an attachment, nothing showing.

I tried to deliver in inbox, nothing showing.

Customer made new order with me, no information on the order page, but says they updated in the email I received from fiverr.

I submitted a ticket with CS, but no response as " currently experiencing a high volume of support requests".



I’m very worried that the customer side can’t see anything after their orders are marked completed. They might think it’s a scam.



Also as I can’t see any update of all orders, my customers might request changes and be waiting for it. (I have a customer needing their $200 drawing in a couple of hours)



I hope this will be fixed soon.

VERY WORRIED



I just sent message on fiverr 's Facebook page, hope they notice it.


#3

I’m very limited with time. This is unbeleivebal!



Did anyone had this problem or is it just me?



Thank you, :slight_smile:



Best regards


#4

Reply to @hironan: Yes me too! It is a very important work, I really hope they fix it!

I’m very worried too!

Please post it here if you have any news about it :slight_smile:


#5

At least the forum is working fine -_-