I just had a client who currently has an open order, message me (directly to my inbox, not connected to an order). He said that he has tried 3 times to message me (in the order chat), but the message won’t go through. I tried sending one back in the order chat, and when I hit submit, the page just reloaded without sending the message.
I just tried to message another client in an active order… and I had the same problem. With this client, I can see they are online, and I’m expecting a reply from them… but there has been none, so I’m afraid that they are having the same problem.
(Note: I have opened a ticket with CS, I just wanted to jump on here also)