Fiverr Forum

Messages - they appear to be sent, but next time you check they're not?


#1

I’ve been having a little problem with messages for a month now, I think. I respond to a message, send my reply, and it shows as being sent. However, next time when I check, it hasn’t been sent and looks like it’s been lost in the ether.



Has this happened to anyone else? What’s going on?


#2

I should add I use the latest version of Firefox, if that’s relevant.


#3

One customer wanted a small revision which I had no problem doing. I had a question about the revision and didn’t hear back for a few days. They just messaged me again with the answers to my question and said that they had previously sent the message but wasn’t sure why it didn’t go through… I guess I can let her know that people have been having this problem.