Soo… I’ve read a bit about people receiving orders with no info… well… I have the complete opposite!
I’ll tell you, this is my first order so I don’t really know how to proceed… this is the situation:
I’ve been receiving messages from this person with more and more info about one of my gigs and he sent me everything I need to start doing my job, the thing is, I did not receive an order from them yet.
What should I do? Should I “create an offer” ? They first came to me regarding a specific offer, I think that’s clear enough… I just didn’t receive the order yet. It’s like I should work for free, soo… nope.
Not necessarily. The buyer might be new to Fiverr and have no idea how things work here. Or not be new to Fiverr, but still have no idea how things work here (it happens).
You can politely tell them your terms (the price, the delivery time, the number of revisions included, what you will deliver, you can also check whether they have any additional instructions or info to send), and ask them if they prefer to place the order directly, or would like you to send them a custom offer.
Your buyer should know to put the requirements in the actual order requirements form. Sounds like it could be a scam.
In any case, there are major red flags that this buyer would be a nightmare to work with, even if it isn’t a scam.
Why would you create a custom offer if they wanted one of your existing packages? That’s basically pressuring the buyer and it wouldn’t ameliorate the reasons they haven’t ordered from you (not ready, scam, incompetent, etc.).
It’s a marketplace and it’s pretty clear what people need to do to order. Unless your buyer is totally incompetent, in which case you wouldn’t want to work with them. I would say “Feel free to order when you’re ready” and then move on. If they order, fine, if they don’t, oh well.
I am a new seller and I daily read some posts. Seriously I really like the way you communicate or give directions to people. It is very appreciative.
I hope that you will guide me also if I post something.
I’ve had that, too. The reason I’m thinking that isn’t happening here is because it sounds like the buyer is stringing her along. He has sent along his requirements to her without making an order and doing it there. He’s sent them before ordering and then didn’t order.