Does Fiverr cost extra from buyers for milestones?
No. You set the price for each milestone. If you want to charge more for a project with milestones than you would for ones without, that’s up to you.
That is mean apart from the regular fee; they don’t charge a penny from buyers. Is it so?
Yes, that’s right. I think buyers will just have to pay the usual service charges.
No they don’t charge extra, no. Why would they?
All right! One of my buyers has claimed that Fiverr has charged him more for splitting the order. That’s why I am concerned. Anyways, thank you for clarifying!
Tbh, you shouldn’t really concern yourself with payment issues (extra charges) that your buyer seems to be having. I’d just tell the buyer to contact CS.
It is up to your buyer to contact Fiverr and clarify any issues they might have with payments, service charges, etc.
I just read the TOS it seems each milestone is paid for separately instead of 1 payment so it seems it should be the same as multiple normal orders in terms of payments.
That makes sense. Thanks.
I think it’s the “splitting the order” that would lead to multiple service charges, whether it was with milestones or normal orders.
So if I could have done something in 1 $100 order it should cost less in service charges than if it was split either into milestones or multiple separate orders (eg. 2 x $50 orders).
Where service charge will be “$2 on purchases up to $40 and 5% on purchases above $40”…
edit: though if it’s 5%, multiple 5% of smaller orders are going to be the same as one big 5% on the unsplit order. I think it should only work out more costly if it’s the $2 fee per smaller order?
Well, that makes sense, but it shouldn’t in this way. I have contacted customer support for clarification. I will share their reply, as well.
If the order is for $120, then surely it would be 5%.
I agree it should be exactly the same then. eg. if they get charged 2x (5% of $60 milestones) that’s the same as 5% of 1x $120 order. Both being $6 in total.
If an order is $100 it costs the buyer 5% so the total is $105. But if I split it into two milestones of $70 and $30, is the buyer going to pay extra $2 on the second milestone because it’s below $40? Technically the whole order is above $40, isn’t it? So isn’t it wrong to charge extra in each individual transaction within one large order? That de-incentivizes the buyer from agreeing to small milestones.