Fiverr Forum

Missing or incomplete order


#1

I ordered a premium service that was to include vector, source, letterhead, etc along with five revisions. The first four revisions were fine but I did not receive the last paid for revision. Now the order is marked complete and I haven’t received anything that I paid for other than mockups. How do I get this resolved - I assume there must have been a glitch in the system.


#2

Your order will be marked as complete within 3 days after the initial order was completed.

For further support, visit support.fiverr.com and submit a ticket!

:bulb: Joe


#3

Yeah, I know this. And, I had an outstanding request for my 5th paid revision that went unanswered and now I have nothing! I did submit a ticket so maybe the gods will smile.


#4

Why can’t you send that seller a message?

:bulb: Joe