Fiverr Community Forum

Money is deducted but no order is placed

I tried to place an order but it said “Payment Issues” and the order was not placed but money was deducted from my bank account.
What can I do?

From next time, try to pay through PayPal and make sure you have internet connected properly.

Contact Customer Support: https://www.fiverr.com/support_tickets/new who will be able to help you.

1 Like

i have experienced same issue 4 days ago but it was refunded within 6 hours