Fiverr Community Forum

Money taken from the account but no order showing

Hi there,
I have put an order through Fiverr and I paid for it , I have received an email from Fiverr confirming payment,I have checked with my bank and confirmed that payment has been made.
I got InTouch with the person which suppose to receive my order and she confirmed that she did not receive any request from me.
I have tried to get InTouch with Fiver no success.
Can someone advice me what to do as it’s becoming very stressful for me.
Kind regards,
Sam,

Customer Support will be able to help you. The link is at the bottom of the Fiverr main page.

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