I’m sure this has been posted a million times, but why are you able to even list the amount of revisions offered in a gig if the buyer can just request unlimited revisions? Can Fiverr implement something to put a hard cap on this? Several times now I’ve sold a service with one revision offered and the client has asked for multiple revisions- mostly things that were their fault to begin with (incorrect phone numbers, script info, wrong website link, etc). When I argue that their order included the one complimentary revision, they argue that Fiverr is allowing them to request this so I have to honor it. I know people will say that I have to be firm about telling them no, but it’s kind of hard when the system allows them to make this request and just leaves the order hanging if you don’t fulfill it.
I feel like it should probably work where they have to contact Fiverr if they’re asking for an additional revision besides what was paid for. Then Fiverr can determine whether the revision is warranted due to an error on the seller’s end, or at the very least start a dialogue regarding the legitimacy of a free revision. Anyone else have thoughts on this?