I want to know what’s your approach when dealing with bad clients.
Let’s say you deliver your best job and the customer is not happy or just asks for more than he paid.
This happens to me regularly, and I always suggest a mutual cancellation because I prefer to get rid of that painful client immediately. Plus, I am afraid he leaves a bad review.
Due to this, I have a pretty high cancellation rate which isn’t good neither.
What do you do in these situations? Which has more negative impact on your profile?
A high cancellation rate or many bad reviews.
I believe bad reviews are worst since that is what clients actually see after all.
What would you choose? Let me hear your thoughts and vote. Thanks!
- Mutual Cancellation
- Bad Review