My account got restricted after submitting id

[pchakrabortty]

I submitted all my legal NID and photo for verification of my account… But they have restricted my account instead of verifying.
I contacted with support they gave me another link to verify, i submitted new id photos again but still its restricted.
What to do?? I am worried cause this account is my only income source. Help me

[skilledannie]

same situation here. Did you solve it?

[pchakrabortty]

same situation here. Did you solve it?

Yes i got the solve. I have done my verification with my nid. Main fact is you have to submit a CLEAR IMAGE. Like SUPER clear… So that your photo in id card and card number can be recognised easily… In my case, that was the main prob

[skilledannie]

Yes i got the solve. I have done my verification with my nid. Main fact is you have to submit a CLEAR IMAGE. Like SUPER clear… So that your photo in id card and card number can be recognised easily… In my case, that was the main prob

Hi,

Thank you for your kind information! I just got my acc back! Fiverr team is the best…! They did really helpful!

Really appreciate your help again!

Ann.