Hello! My account is restricted because of General TOS Violation. I believe this happened because of a general query from a client about a transaction in the bank statement. Please check the attached screenshot.
I am an accountant, and the client asked me to modify the description of some deposit transactions in the bank account in the accounting system. And I was asking the client whether should I replace the cash deposit with a Zelle deposit (as a description of a transaction). Even I delivered on the order screen before this message. The client requested a modification and then I asked to clarify the client’s requirements.
I would like to further add that it was actually my first warning. I received an email about the first warning and then at the same time I received another email stating that this is your second warning. There is not a gap of even 1 minute. Please check the attached screenshot of the emails I received. Check the time of both emails (attached here).
If there was anything wrong on my part, please let me know and I assure you that it never happens again. I did not deserve a second warning. I follow Fiverr rules very strictly.
MOD NOTE: Screenshot Removed