Fiverr Community Forum

My account is under review since one month

Hi Fellows.

I had a good standing profile on the Fiverr and then I got three warnings (2 of them was outside communication and 3rd one said misuse of the delivery button). I haven’t done any wrong delivery and I don’t know why I get 3rd warning. I know I have use word ■■■■■ but I do the order on Fiverr.

Now they have suspended my account and they said we are reviewing your account. Once they said it’s a permanent ban and then they said we are still reviewing. I asked them to close my account so that I can create a new one but they said you cant create a new one until it’s in our review.

Please suggest to me what I have to do know, I have no other source of income. Now they are not allowing me to create a new one.

Help me, please.

Thank you.

9 Likes

It sounds like you did not even read Fiverr Terms of Service. Having 3 warnings is an automatic account suspension, and most likely a permanent one. If you got a permanent ban and broken a lot of tos, you will most likely not going to get a chance to create a second account. Because that is also against Fiverr tos.

You also broke 2 same related violations, so that’s also an account suspension.

How our warning system works:

  • If it’s your first warning, you will be reminded of Fiverr’s Terms of Service. Repeat violations may result in account suspension.

  • A second warning of the same type will result in account suspension**.

  • A second warning of a different type for leveled sellers will result in account demotion.

  • Three warnings of any type will result in your account being suspended.

There’s really nothing else we can help you. The only help I can give is to read Fiverr TOS a few times.

3 Likes

So I will be never ever allowed to create a new account? I had more than 150 reviews and $7000+ earnings.

Probably not, because you already broke 3 violations, 2 of the same types, and 1 different violation. You must get permission from CS first, but you would still have to wait quite some time for it. You can’t just message them straight away requesting for a new account after the first account got immediately banned.

1 Like

This is not relevant.

Fiverr may not want to accept User who perpetually violated ToS.

1 Like

:cry: :cry: :cry: feeling sad for you.

Last month, my Level Two Seller ID was suspended with 372 reviews. I did not make any mistake but my ID was suspended due to the buyer reporting in my name. I tried to contact the buyer later but the buyer did not answer me and I did not get any help from Fiverr customer support.

what does it mean , " Buyer reporting in your name" ? Would u explain plz and really feeling sad for you :cry:

People with 15000 reviews and probably hundreds of thousands or over a million dollars in orders were banned… so… no one is safe.

My ID name, He is a Bangladeshi seller and he buys the service from Fiverr himself. I did his job but he said I give him empty file delivery, then I give him his file again but he then blocked me and reported to customer support in the name of my id.

I know they will never give my old account back but How I can get permission for the new account and how I can ask them to close my previous account. as they are not responding now.

So miserable condition ,bro.
You will try your best.
Keep it up.
God bless you

1 Like

Wait for CS clarification. If you create a new account, it will also get suspended (that I know)

Yes I know, I am waiting for their reply.