This happened JULY 2ND.
I haven’t experienced so much drawbacks in the past like I did lastweek. At some point, I felt like given up…
My funds had gotten to a considerable amount of which I decided to link my payoneer card to withdraw the funds, since I hadn’t done that before.
Then I hit the payoneer icon on the earnings page and I was waiting for a 4-digit code to arrive on my phone. Since I was impatient due to the fact that it wasn’t forthcoming, I hit the “send code via call” several times (about 4 times actually) and then bam!!! Fiverr hit me with the message that my account has been restricted … that I should contact CS for support.
At the time I didn’t really know the implications of accounts been restricted until I began digging into the forums, then it dawned on me that:
- I would not be able to withdraw my earnings until the problem is resolved,
- My gigs were taken down temporarily,
- I could no longer view requests on the buyer request page (now send quotes).
I felt a cold shiver down my whole body and then I began to panic.
BUT HERE’S WHAT I DID THAT SAVED THE DAY FOR ME.
Since this hasn’t happened to me before, I had to go on the forum to see what others were able to do to solve this problem.
I sent CS a message about the issue and attached a screenshot of the message which reads , "Your account has been restricted … "
I was replied to within 24 hours via email on what to do. (I would attach that message here)
Then I did exactly as I was told, and bam, the restriction was automatically lifted (I felt so much like a happy baby afterwards …).
I THOUGHT THIS WAS OVER UNTIL I REALISED THAT MY LEVEL 1 BADGE WAS NO WHERE TO BE FOUND ON MY ACCOUNT.
WHAT DID I DO?
Well I wasn’t so much in a panic state since I thought that if CS could help me out in lifting the restrictions, why wouldn’t they do same to restore my badge…
I sent CS a message again but this time, I told them what had happened previously.
I attached my profile which wasn’t showing any level 1 badge attached to my account.
In less than 24 hours, My level 1 badge was restored.
Perhaps my offence was a very light one which was why the problem was solved, right? I think so.
What do you think?