My accounts are disable

[abdiycesi]

Hi, this is the third time that happens to me and I wanna know how much time do I have to wait to create another fiverr account, bc this is my first source of income, How much time do I have to wait? I disable my old fiverr account bc I wasn’t getting gig request, but I disable them, how much time do I have to wait until I can create another account?

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[filomena_silva]

Hi there. The best advice that I can give you is to contact CS, as they seem to have the information on their side that you have more than one account active.

[abdiycesi]

I don’t have more than one active account active, that’s why I’m uploading this thread.

[filomena_silva]

I don’t have more than one active account active, that’s why I’m uploading this thread.

I understand, but there is no way that someone here at the forum can help you with that. Only CS can help you to verify the situation and that’s why I was suggesting it.

[lloydsolutions]

Hi, this is the third time that happens to me and I wanna know how much time do I have to wait to create another fiverr account, bc this is my first source of income, How much time do I have to wait? I disable my old fiverr account bc I wasn’t getting gig request, but I disable them, how much time do I have to wait until I can create another account?

disable1920×968 128 KB

Abuse and Spam

Multiple Accounts - To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Fiverr community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations of Fiverr’s Terms of Service and/or our Community Standards is a cause for permanent suspension of all accounts.

Hi, this is the third time that happens to me

The above is from the Terms of Service.

You need to get permission from Customer Support to open another account otherwise it will be disabled also.

[abdiycesi]

But how can I get their permission of them If to do it I have to create an account?

[coerdelion]

Contact CS on their email: support@fiverr.com

Don’t create another account or you’ll be permanently banned.

Read - and keep to! - the terms of service: https://www.fiverr.com/terms_of_service

[catwriter]

In addition to what others have said, if you were not getting sales with your old account, there’s no guarantee that you will get any with a new account.