I predict that everyone who uses Available Now will be banned from using it for 30 days within their first week. Why? Because I think its a great idea, but a flawed system.
Let’s say I turn on Available Now. Someone starts talking to me about their potential order. I start talking to them, we decide on something. I open another tab to configure their webhost for them.
Meanwhile, someone from an older conversation sends me a message that just says “Thanks! or Okay!”.
BOOM! You violated the terms and didn’t reply to a message that didn’t need responding to. The message wasn’t about an order, it was just simply them saying thanks. It didn’t warrant a response.
This happens two more times and YOU’RE OUT!
This is a great idea, but I think there needs to be a way to make sure that the message is actually about an order and not just conversation or them just saying thanks or no problem. I mean what am I supposed to say to something that doesn’t need a response?