Hi guys, it’s been a week now that my 3 bestselling gigs do not appear in search.
I know there’s plenty of topics just like this one opened, but I tried everything those said (Yes, I literally read them all) and nothing is working!
-I tried changing tags
-I tried pausing the gigs and un-pausing them
-I tried changing the descriptions
-I added cover images
Nothing worked! From what I understand, these are all things you do to make the gig go into review again and then be approved into the market again. However, no single action I did made the gigs go in pending review. The system says they are all “active and shown in the marketplace” when clearly they are not!
I know for a fact because:
-I tried looking them up from another browser
-Asked a few colleagues here on fiverr to search my gigs
-I even asked family members and my husband to search for them
-Mind you that we have tried both looking for tags, and for the entire gig names
Nobody finds them! And it’s been 7 days now that the traffic on my profile has become literally a tickle (I used to have 3 to 4 customers contacting me everyday because those were my bestselling gigs, and now 1 per day if I’m lucky, coming from the other gigs). I have 90 reviews total on those 3 gigs.
I tried contacting CS but to no avail. They say my gigs are active and that I should focus on improving my service. Even though I have 100% completion, delivery rate and fast response rate… And my reviews amount to 5 stars!
This literally happened out of the blue.
These are the gigs, if you want to take a look at them:
(there’s another one, my “write highly converting emails”, but I can’t post more than 2 links)
Can anyone help please? I literally don’t know what to do