Fiverr Community Forum

My buyer account is disabled without any reason

Hi,
i created an order and waiting for the delivery. And seller needed some codes to complete my delivery. However i sent him the files he needed and then immediately my account is disabled.

Anyone can help me?

1 Like

What was the reason that fiverr stated in the email that they sent to you?

Thanks for the response. Violations of terms of service.

do you have any solutions or idea?

Follow the rules. :wink:

3 Likes

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For More Read Fiverr Terms of Service!!

3 Likes

Are you serious? I did not do anything to break the rules. After sending the files our seller needed, i got blocked. The files i sent are just the apk files that i generated. I dont know whats wrong with that to break the rules…

I got blocked due to send the apk files to my seller in order to get my project done like i did on some of my other orders. I see nothing wrong with my situation in the terms of sevice. And i know i did nothing wrong.

1 Like

Submit a ticket to Customer Support, explain what happened, and ask them for help.

3 Likes

If this is what Fiverr told you, then you must have broken the rules somehow, whether you realized it or not. :thinking:

2 Likes

What type of violation was stated? It should be specified in the email Fiverr sent you.

1 Like

Then you chose the wrong website. That’s not how fiverr works. There are a lot other websites that are providing that kind of system.

There is a small part of fiverr called buyer request which is similar to what you are looking for however it’s not the main feature here.

And I don’t see why would you need a customer service for this.

4 Likes

Came here on a referral… giess I was misled…thanks

…

Like has been suggested, buyer requests is similar. You could click on your profile image on the main site then click “post a request” and see if that does what you want (sellers will be able to send an offer to a request you create).

1 Like