My buyer can't see my profile picture


#1

One of my buyers said to me that my profile picture not showing off. Now, what can I do? Is its effect on taking orders from my buyers or new buyers?:thinking:


#2

Taking orders from buyers shouldn’t cause your profile picture not to be seen. Do you see your profile picture when you look at your account? Also, sometimes the medium that the buyer is using to view your profile can cause them not to see some parts of your account. So if it’s a case where everyone is not seeing your profile picture, then you need to contact customer support using this link https://fiverr.zendesk.com/hc/en-us/requests/new. All the best!


#3

I can see your profile picture on the Fiverr page.


#4

Thanks for your information. :grinning:


#5

Thanks. I confirm now.