Hi, let’s make the long story short.
One of my buyer left me negative review a couple of days ago. I copy pasted his review text below.
This is the biggest fraud on Fiverr, your connection are only from Bangladesh and India they are even not real stop lying people.
If I analyze his statement, he is trying to say:
I am the “biggest fraud on Fiverr.” which is harassing me publicly.
I am from Asia, so ALL my LinkedIn connections are from Bangladesh and India. Meaning, I cannot connect with the people of the USA and Europe as I advertise on my gig (https://www.fiverr.com/topniches/promote-you-or-your-blog-post-on-my-32000-linkedin-network) which is not only an underestimation of my networking ability but also insulting my self-esteem. No one can judge my networking ability based on where I belong to or my skin color; I consider it as a racism attack.
As per his comments, my LinkedIn connections are not real they are fake people. However, the fact is I made more than 30k LinkedIn connections over the past few years, and he is saying they are fake? Ridiculous! Did anyone ever hear about the Fake LinkedIn connection?
He advised me to “stop lying people” that means I am a liar and lying to the people which is another insulting and personal attack.
Please, be noted that I delivered him exactly as I advertised on the gig and EXACTLY how I served my ALL other buyers (approximately 70 sales made so far and whoever left me the review, I got all 4.9~5-star ratings except his 1star rating with notorious comment).
I’d not say anything if he writes the review by saying, my work quality, not happy with the result of the promotions, etc. BUT I cannot accept his personal attack.
Considering all these facts, I firmly believe he is not a real buyer, rather a mean competitor (similar gig seller) and just invested 5$ in ruining my profile. Moreover, apparently, it seems his plan works as my gig is nowhere in the Fiverr search result where it was in the top most position for a couple of buying keywords before.
Unfortunately, I failed to persuade Fiverr CS guy to realize the issue even with my best communication + all the proof.
Now my question is - Can a client leave you review by saying you are a “fraud and liar”?
How long does it Fiverr TOS support when I feel embarrassed, insulted and harassed every single moment after reading this FALSE review?
Also, Is there a way, I can bring my case to the attention someone responsible from Fiverr CS team. I am feeling depressed and helpless as whatever the proof I sent to the CS guy, every time he is saying the same thing (sorry… we cannot remove the review… blah blah…)
Any suggestion would help. Thank you.