Fiverr Forum

My buyer needs more time


#1

hello all, my buyer could not give all the information and she needs me to extend the time. how do i do this


#2

The only option is to cancel the order & ask your buyer to again place the order with extended delivery time.

Or else you can send a custom gig extra on the order page for $5 minimum & extend the delivery time using that.

Let me know if you have any questions.

Thank you :blush:


#3

Thank you i think the second option will work for me. Thank you


#4

Actually, you can request a cancellation, and there’s an option to extend the time without adding any custom offer. I’m not quite sure which option it’s under - possibly other - but there is an option to extend the time.

It also works for LARGE projects. For instance, one of my gigs is for 15 days (I have a large queue typically). I had a client order but since he’s a regular, I asked him if he would mind if I shuffled his project to the end of the month. I added an additional 18 days to the order (he had no problem with it and still says if I need to push it further to go for it).

So, that’s 33 days total, which is something Fiverr’s system doesn’t typically allow for unless you go that route.

Good luck!


#5

thank you. will search for it