Fiverr Community Forum

My buyer refund his money after complete gig

I did complete gig with my buyer.but today I open my fiverr account and I can see my buyer cancel his order and he got refund.though he complete that gig with me one week ago.and i earned money.but i lose my money it is possible?


I am a newbie and maybe I am wrong but… When you complete a gig is the order automatically deleted (terminated) or do you personally need to end it ?

Suggest you read the Terms of Service at the bottom of the Fiverr main page for the rules as to how Fiverr works.

Everything is explained there in detail.


Fiverr doesn’t release funds til 14 days after the completion an order. Please refer below article.

1 Like

Why don’t you contact customer support and check? Sometimes due to a payment problem it got canceled. If you contact customer support, you will be able to find the problem.

I hope this problem is finish to Fiverr customer care, so you can contact the Fiverr support team.

I think he refunded his money with PayPal dispute
PayPal in 90% refund buyers.